EHR Safe

Frequently Asked Questions

Find answers to common questions about managing your health records

Here’s a quick video guide on creating your health consultation in the EHRSafe app:

Open the app, go to Consultations, and follow the steps shown in the video you can attach previous consultation, diagnoses, and attach documents as well.

https://www.youtube.com/shorts/cEQIQqxQVds

Watch this guide on how to create and manage your prescriptions in the EHRSafe app:

Navigate to the Prescriptions section, add medicines with dosage details, and save them for your records. You can also link prescriptions to consultations if required.

https://youtube.com/shorts/yf0pEgqKJPs

Here’s a video guide showing how to add your diagnosis in the EHRSafe app:

Go to the Diagnosis section, enter your condition, select related details, and save. You can link diagnoses to consultations and health records for a complete view.

https://youtube.com/shorts/yLXJJDIXEfw

Here’s a video guide showing how to add your allegy in the EHRSafe app:

https://youtube.com/shorts/nudEe0sTNh8

Here’s a video guide showing how to add your reminder in the EHRSafe app:

https://youtube.com/shorts/a3dzK4ppzIM

You should review your digital health records at every key point in your healthcare journey, especially:

  • After each medical appointment, hospital admission, or major health/medication change.
  • Whenever you notice a change in your health or treatment plan.
  • At least annually as a routine check, even without major changes.

Frequent review is important because inaccuracies are common, especially in medications, allergies, and surgical history. If you find errors, request corrections promptly. UK regulations support your right to rectify inaccurate personal data without undue delay.

Yes. Digital tools like apps, portals, and PHR systems can help you:

  • Set personalized reminders for reviewing or updating specific health information.
  • Track and monitor health data (blood pressure, sugar, symptoms) and share with clinicians.
  • Automate scheduling for regular check-ins based on your condition or clinician advice.
  • Receive alerts when new information is added to your records.

These tools empower you to stay proactive and keep records current.

  1. Use a Consistent Structure: Categories like demographics, conditions, meds, notes, labs, surgeries.
  2. Create a Summary & Timeline: Highlight diagnoses, treatments, and changes.
  3. Use Binder/Digital Folder: Keep both physical and digital copies for backup.
  4. Maintain Medications & Allergies: Update after every change or visit.
  5. Track Symptoms & Questions: Log new symptoms and queries for doctor visits.
  6. Use Standard Formats: Formats like SOAP make it easier for clinicians to interpret.

This ensures clinicians can quickly understand your medical history.

Your health summary should include:

  • Personal Info: Name, DOB, emergency contacts, physician details.
  • Diagnosed Conditions: All chronic illnesses with diagnosis dates.
  • Current Medications: Prescription, OTC, supplements, with doses.
  • Allergies: With type of reaction.
  • Recent Tests: Key findings and dates.
  • Past Surgeries & Hospitalizations: With dates.
  • Current Symptoms: Onset, severity, duration of acute issues.
  • Lifestyle & Support: Smoking, activity, caregivers, etc.

Tips: Keep updated, use clear format, and carry printed + digital copies.

Tracking symptoms and questions separately helps you:

  • Spot patterns or changes in your condition over time.
  • Provide clear, concise updates to clinicians during visits.
  • Ensure no important questions are forgotten in appointments.
  • Improve the efficiency and focus of doctor-patient discussions.

Standardized formats like SOAP (Subjective, Objective, Assessment, Plan) are highly recommended because:

  • They provide structure that’s easy for clinicians to interpret.
  • Help distinguish between observations, facts, and treatment plans.
  • Keep your notes professional and medically relevant.

You should update your medication and allergy list:

  • Immediately after every prescription change or new medication.
  • Whenever dosage or schedule is modified.
  • After identifying a new allergy or adverse reaction.
  • During routine annual health reviews.

This ensures clinicians always have an accurate picture of your health and avoids dangerous mistakes.

  • Digital: Portable, easily shareable with doctors, backed up on cloud.
  • Physical Binder: Helpful in emergencies, no device required, instantly accessible.
  • Having both ensures redundancy in case one is unavailable.
  • Improves convenience, accessibility, and preparedness in all healthcare settings.